Considering the switch to an Electronic Medical or Health Record (EMR/EHR) system but looking for the right partner to help you manage the change?

Not all consultants are the same. Some put all their focus on schedules, technical information and training but ignore the impact on physicians and staff. Staff are confused, afraid, resentful, distrustful, maybe even rebellious. Can you imagine making a successful change in that environment?

Neither can we. At Potential Plus Consulting, our emphasis is first on observation and listening. We help people to understand change and how it affects them on a personal level, then to see it as an opportunity rather than a threat.

Our people-centric orientation helps us—and you—work WITH your people, not against them. People shift from fear to acceptance. The result is higher compliance, less resistance, better morale and smoother transition.

As a Change Management Senior Consultant for KP HealthConnect (EMR), Potential Plus principal consultant David Gustafson taught change management classes to front-line staff at 19 hospitals. With more than 5,000 people trained in over 300 sessions, these organizations were able to successfully implement EMR systems.